Meta support assistant

Get help for your device and games, or connect to our support team.

Account settings and management

Your account can be managed from the Meta Horizon app, Accounts Center or your Meta Quest headset.

Meta accounts and Accounts Center

Create a Meta account for Meta Horizon

Set up options for a Meta account

Learn more about Accounts Center

Add or remove an account from Accounts Center

Learn about Meta accounts on Samsung Gear VR and Oculus Go

Meta Horizon profile restrictions and suspensions on Meta Quest

About suspended or disabled Meta accounts for Meta Horizon

Learn about two-factor authentication for your Meta account

Why we ask for your birthday for Meta accounts

Troubleshoot setting up a Meta account

How to change your birthday in your Meta account

How to delete your Meta account

Cancel your Meta account deletion

Why you need to have the right Meta account for your age to use Meta Quest

Account settings and management

Manage your passcode for Meta Quest

Logging in to Meta Quest

How to change your Meta account password

Manage the email address associated with your Meta account

Change your Meta account name

Learn about two-factor authentication for your Meta account

How to reset your Store PIN

Opt in or out of a Store PIN for purchases

Find account settings in the Meta Horizon mobile app

Manage apps and websites you've connected with your Meta account

Troubleshoot issues logging back into your Meta Quest headset

How to factory reset your Meta Quest

Use Light Mode or Dark Mode in the Meta Horizon mobile app

Edit your Meta Horizon profile information

How to connect your Meta Horizon profile to your Discord account

Oculus accounts

Oculus accounts after January 1, 2023

Still need help?

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Get answers from the community

If you're having trouble, find answers to your questions from Meta Quest users around the world.

Go to community forum